<?xml version="1.0" standalone="yes"?>
<?xml-stylesheet type="text/xsl" href="..\..\XSLTemplates\ErrorsStyleSheet.xsl"?>
<Error>
<ErrorNumber>21</ErrorNumber>
<ErrorFamily>Miscellaneous</ErrorFamily>
<ErrorMessage>
MISC: Workstation communications lost
</ErrorMessage>
<AppliesTo>
<UnnumberedList>
<ListItem><Text>All</Text></ListItem>
</UnnumberedList>
</AppliesTo>
<ServiceInformation>
<DescriptionText><text>
The workstation sends a "watchdog" command at regular intervals to test the
serial interface to the recorder.  If the time between these watchdog commands
is too great, this error is reported every 30 seconds until another watchdog
command is received.  The watchdog timeout is determined by the "set sys wd"
parameter and currently defaults to 2 minutes (the workstation usually
sends watchdogs every 30 seconds). Note that the recorder will not report this
error if it has never received a watchdog since startup; it assumes it is
operating "standalone".
</text></DescriptionText>
<DescriptionText><text>
Check to see the workstation is working properly.  Also check the serial cable
path from the workstation to platesetter recorder backplane.  If neither of
these seem to be the problem, the MPE should be reseated.
</text></DescriptionText>
</ServiceInformation>
<OperatorAction>
<DescriptionText><text>
Check to see if the workstation is working properly. Also check the serial cable
from the back of the workstation to the recorder. If neither of these seem to be
the problem, the workstation and recorder should be rebooted.  This error will
be reported every 30 seconds while the problem persists.
</text></DescriptionText>
</OperatorAction>
<Cause>
Workstation crashed or rebooted
</Cause>
<Cause>
Serial cable path from the workstation to the recorder backplane is faulty
</Cause>
<Cause>
MPE is not seated properly
</Cause>
<SeeAlso>
<UnnumberedList>
<Link><LinkAddress>../nvs/sys_cfg_wd.xml</LinkAddress><LinkTitle>NVS: sys wd</LinkTitle></Link>
</UnnumberedList>
</SeeAlso>
<OtherLinks>
<Link><LinkAddress>..\..\ShowAllErrors.htm</LinkAddress><LinkTitle>Firmware 0 Error Index</LinkTitle></Link>
<Link><LinkAddress>..\..\ShowAllCommands.htm</LinkAddress><LinkTitle>Firmware 0 Command Index</LinkTitle></Link>
<Link><LinkAddress>..\..\ShowAllNVS.htm</LinkAddress><LinkTitle>Firmware 0 NVS Index</LinkTitle></Link>
</OtherLinks>
<Updated>
Updated: Wed Jul 16 19:32:16 2008 PST
</Updated>
<Links>
<Link><LinkAddress>http://techplanet.creo.com/output/computer_to_plate/platesetter_3244/content/troubleshooting/00021.html</LinkAddress><LinkTitle>Other: Troubleshooting information</LinkTitle></Link>
</Links>
</Error>
